AI Integration · Agent Orchestration
AI that does the work, not a chatbot in the corner.
We find the parts of your daily work AI can genuinely take over, build them into the systems you already run, and teach your team to use them.
The demo always works. The rollout is the hard part.
Everyone has now seen an AI do something impressive in a five-minute demonstration.
Very few companies have one doing anything useful on a Tuesday afternoon.
The gap is not the model. It is that a demo gets clean input and no consequences, and your business has neither.
The gap is not the model. It is that a demo gets clean input and no consequences, and your business has neither.
Useful AI needs three things a demo skips: your actual data reaching it,
somebody checking what comes back, and a defined answer to the question
of what happens when it is wrong.
That is most of the work, and it is the part we do.
That is most of the work, and it is the part we do.
What we actually do
In the order it tends to happen.
Find the work worth taking
We follow what your people actually do all day and look for the repetitive,
high-volume, low-judgement parts. Every business has different ones, and
they are rarely the ones the software vendor is selling.
Build it where the work happens
Inside the systems your team already has open, not in one more tab they
have to remember. A tool that needs a habit change usually gets one week
of enthusiasm and then nothing.
Orchestrate, don’t improvise
Longer jobs get several narrow agents with something coordinating and
checking them, rather than one general agent asked to do everything and
hoped for. More on that below.
Train the people who own it
Including what it is bad at. A team that knows where the system is unreliable
will catch the mistakes; a team that was told it is magic will forward
them to a customer.
Agent orchestration
Several small agents beat one clever one.
Ask one general agent to handle a whole job and you get something that
works four times out of five and fails in a different way each time. There
is no point in the process where you can check it, because it did everything
at once.
Split the job and that changes. One agent reads the documents, one looks up the numbers, one drafts the answer.
Split the job and that changes. One agent reads the documents, one looks up the numbers, one drafts the answer.
Each step is small enough to verify, so a wrong answer gets caught where
it happened rather than three steps later. When something does go wrong
you can see which agent did it.
It is the same reason you would not give one person the whole of accounts payable with no second signature.
It is the same reason you would not give one person the whole of accounts payable with no second signature.
How it works
Three steps. You can stop after any of them.
Assessment
One to two weeks, fixed price. We look at how you actually work and come
back with the three or four places AI would earn its keep, what each would
cost, and which ones we would skip. The list of what not to do is usually
the more useful half.
Pilot
Four to eight weeks on one process, with real users and real data. It
runs alongside the manual way until the numbers say it is better. If they
never do, you have learned that for the price of a pilot rather than a
programme.
Rollout and handover
We extend it to the next process, wire up monitoring, and train your team
on what it does badly as well as what it does well. You own the prompts,
the code and the data.
Who this is for
This is for you if
- You run a company of roughly 10–200 people and you make the decisions.
- You keep hearing “AI” and cannot tell which part of it is real.
- There is a job in your company somebody does the same way fifty times a week.
- You would rather be told what not to automate than sold a platform.
Probably not, if
- You want a chatbot on your website.
- The goal is a headcount reduction you have already decided on.
Questions we get asked
- Which AI model do you use?
- Whichever one fits the job and the rules you operate under, and we expect to change it. Models are the fastest-moving part of this and the easiest to swap. What takes the work is everything around the model: getting your data to it, checking what comes back, and deciding what happens when it is wrong.
- Will our data be used to train someone else’s model?
- Not under the arrangements we set up. Business tiers of the major providers exclude your content from training by contract, and where that is not enough we run a model on infrastructure you control. Which of the two applies is a question we settle before anything is built, not after.
- Is this going to replace people?
- In the projects we take on, it takes tasks off people rather than removing the people. The work AI is good at is the copying, the looking-up and the first draft. Judgement, exceptions and anything a customer will remember stay with a person, and the system is built so that person can see and correct what it did.
- What is agent orchestration?
- Using several narrow agents for one job instead of asking one general agent to do everything, with something coordinating them and checking the result. One reads the documents, one looks up the numbers, one drafts the answer. Each does a small job that can be verified, which is what makes the whole thing trustworthy enough to leave running.
- What if the AI gets it wrong?
- It will, so the design question is what happens then. Every workflow we build has a defined failure path: low confidence goes to a person, nothing irreversible happens without a confirmation, and every run is logged so you can see what it did and why. A system that cannot be wrong safely is not finished.
- We do not have our information in order. Can we still start?
- Yes, and almost nobody does. It does shape where we start: with messy information the first win is usually a narrow one, on the one process where the data is already good enough. If the state of the information is the real blocker, that is its own piece of work and we would say so.
Tell us what you keep doing by hand.
Call the office nearest you. We’ll tell you whether AI is the right answer for it, and quite often it isn’t. No sales sequence.